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Terms and Conditions

Terms and conditions.

New Customers Paying Via Credit Card.

To attempt to lessen the impact of credit card fraud against Strictly Ham Pty Ltd I will now require the following information.

 All new customers using the Strictly Ham website to purchase product via credit card will now need to include the following details and information.

  • 1 - Included on the order form a valid phone number and email address
  • 2 - A copy of your drivers license and credit card side by side showing the delivery address as per your order matching your drivers license,
    this is to be emailed to me or sent via text message to my mobile, my mobile number will be supplied at time of order.
    (Some form of photo ID will be required, NO EXCEPTIONS.

Under no circumstance shall your credit card purchase be processed or shipped without this information being supplied, if you refuse to supply
this required information then your order will be cancelled.

* Please note, existing customers who have established a working relationship with Strictly Ham in the past will be exempt from this requirement.

Shipping & Delivery

             Where possible most products are shipped via eParcel post if standard shipping is selected in the checkout, the Express option under the shipping setting in the checkout shall be shipped via Express eParcel post. From time to time smaller items may be shipped with the Express option even if the standard freight charge is selected, of course the standard freight charge must cover the Express method. The Express shipping charge is a estimate only, all orders that have this method selected must fall within reasonable cost limits for weight and size when this shipping method is selected. All products shipped from Strictly Ham Pty Ltd have Insurance included in the postage charges, at no extra cost to the customer.
             Items longer than the Australia Post limit of 1.05m are shipped via courier, this includes most larger antennas. International customers a quoted shipping on a one on one basis per order. Express shipping on large antennas is not possible, size and cost associated does not make this a viable option, if you require this option then I will quote you the freight charge separate.
Privacy & Security
Your privacy is paramount to Strictly Ham Pty Ltd, and as such your details provided are secure, orders placed and paid for by credit card are 100% secure, your credit card details are not held by Strictly Ham Pty Ltd
Returns & Replacements
Strictly Ham Pty Ltd does have a dead on arrival policy, if goods purchased are found to be faulty out of the box then simply return the goods in original condition including all packaging and Strictly Ham will replace these goods free of charge. (I must strees these goods must be as they were received, in new condition, including packaging).
Ordering
The prefered way of ordering from Strictly Ham is via this website, a user account is also required and is the best option for tracking information of completed orders. The other option if you prefer is via telephone or via email.
From time to time products ordered may not be in stock, stock control is not enabled on this website, if in doubt phone or emails us for stock status. All International orders must be placed via email or telephone, there is no restrictions on international customers having a Strictly Ham account with all your details included, this assists us when you do decide to order product.
Payment, Pricing & Promotions
Payments for orders placed can be made via Direct Deposit, Credit Card, Cheque via mail or Paypal. The prices advertised are already at the discounted price, from time to time suppliers allow greater discounts, at this time these prices are normally sent out as a promotion from the website customer database.
Prices are subject to change at anytime due to exchange rate fluctuations, prices shown are a indicitive price only and from time to time may vary from the advertised price, although this is a rare event. Orders will be refunded if this is the case.
Viewing Orders
Orders placed can be viewed at anytime simply by logging into your account, status of your ordered products is also available.
Updating Account Information
If you wish to update any information relating to your account you can do this by logging in with your username and password if this is not the preferred method you can email Strictly Ham with the details you would like change and I can do it on your behalf..
Other Items of Interest

 

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